Quality management

We create trust and transparency for our patients and cost bearers. Certification enables us to demonstrate that we subject our services to systematic monitoring and continuous improvement through professional quality management.

The standard helps us to structure and optimise our internal workflows and processes. This enables us to increase the efficiency and effectiveness of our service provision and make better use of our resources.

ISO 9001:2015 requires modern competence and knowledge management. This ensures that our staff are always up to date and can develop their skills in a targeted manner. This also benefits our patients.